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MY WHOLE ACCOUNT HAS BEEN DELETED?

PostPosted: 22 Jul 2014, 22:13
by Tsuna Sawada 2
I had 2 accounts before named Tsuna Sawada and Chrome Dokuro, then I had to do a system restore. I downloaded Onigiri and put in my email and password. Next thing I know its telling me to create a new account!? I think my account got seperated into 2 but i used the same email and password for both? Because I created one on the .exe first then I created one on the website right after. How do I retrieve my account!?

Re: MY WHOLE ACCOUNT HAS BEEN DELETED?

PostPosted: 22 Jul 2014, 22:19
by €ihwaz™
RIP Chrome. Try to kill your teammates more!

Re: MY WHOLE ACCOUNT HAS BEEN DELETED?

PostPosted: 22 Jul 2014, 22:30
by Tsuna Sawada 2
You know it ;) but srsly i want my acc but T-T

Re: MY WHOLE ACCOUNT HAS BEEN DELETED?

PostPosted: 22 Jul 2014, 23:07
by Caillend
when you have 2 accounts, then you used 2 different mails.

It's notpossible to create 2 accounts on one mail. So you simply login to the wrong account. Maybe you did a typo in of the mails?

Re: MY WHOLE ACCOUNT HAS BEEN DELETED?

PostPosted: 23 Jul 2014, 01:05
by Tsuna Sawada 2
Caillend wrote:when you have 2 accounts, then you used 2 different mails.

It's notpossible to create 2 accounts on one mail. So you simply login to the wrong account. Maybe you did a typo in of the mails?

I dont know I have no way of remembering what email I used for my other account :/

Re: MY WHOLE ACCOUNT HAS BEEN DELETED?

PostPosted: 23 Jul 2014, 01:11
by Tsuna Sawada 2
Is it possible to email cyberstep and ask them what email I used for the 2 accounts I had?

Re: MY WHOLE ACCOUNT HAS BEEN DELETED?

PostPosted: 23 Jul 2014, 02:50
by Lynneth
Chrome Dokuro

I was hunting with you, are you the lv.58 in Shinoda Forest right? lol, does someone change your password? :?

Re: MY WHOLE ACCOUNT HAS BEEN DELETED?

PostPosted: 23 Jul 2014, 12:25
by Tsuna Sawada 2
Nope I think that I made a typo with that email and I never noticed. So thats why I cant get it back :< I sent in a ticket asking cyberstep if I can change the address because I have no idea what It was And yes that was me o3o

Re: MY WHOLE ACCOUNT HAS BEEN DELETED?

PostPosted: 23 Jul 2014, 13:19
by RavUiai
try to send a ticket about your problem, I am use your data is still stored somewhere, it may just be replaced of what you did.

Re: MY WHOLE ACCOUNT HAS BEEN DELETED?

PostPosted: 23 Jul 2014, 13:46
by Heimarmene
idk... If chrome is missing, it's usually because she's missing like her organs (which was like half the entire series). Well that or sitting around for Mukuro to save her backside :U.

On a serious note, it's probably a misspelling on your part but if that doesn't solve it MAYBE the help desk can. Maybe.