Update failed to download

[~Trixie~]

i need help about this bug
http://prntscr.com/43surr
its been 3 weeks since i didn't played onigiri because of this bug.
please give me suggestions to fix this bug

[Moe Moe Kyun]

Tried to redownload? maybe that will help, if not report it about your problem.

[~Trixie~]

Tried to redownload? maybe that will help, if not report it about your problem.

i tried redownloading many times and tried contacting the admins about it. the auto confirmation email said
"Dear Player,

Thank you for contacting us.

If you reported a malfunction in the game, we cannot address it at present,
but we will look into it in order to improve the service in the future.
Thank you for your understanding.

Otherwise, we will respond to your issue as soon as possible by sending you an email
to the address that you've mentioned.

Note: Since we are closed on weekends and holidays, we will be unable to respond to any inquiries after 7:00 on Friday until at least the next week.

We apologize for the inconvenience, and appreciate your cooperation to make our service even better."

and i didn't get any responds after this.

[Moe Moe Kyun]

hmmm, you not sending report via "chat" pop up on the main page right? much better if sending via email directly. I run out of idea already. I guess, its about your cilent, maybe its old version of Onigiri.

[Falbelmz]

I'll think that the main problem would be that the download package of Onigiri has not been updated with the necessary updates, and hence the game cannot run due to the server's incompatibility with your cilent. ;_; I don't know much about updating separately though, but if you can post your complete package file, I might be able to point out those you don't have and maybe upload those for you to download it. (I must tell you, however, that some files in the updated vs unupdated package have similar names but only one is updated as it is outwritten. These...I can't help much sorry >_<)
To access your kxr files, go to Windows Start > Computer > OS (C:) > Cyberstep > Onigirei US > pkg. You can screenshot the list bit and bit.

[~Trixie~]

I'll think that the main problem would be that the download package of Onigiri has not been updated with the necessary updates, and hence the game cannot run due to the server's incompatibility with your cilent. ;_; I don't know much about updating separately though, but if you can post your complete package file, I might be able to point out those you don't have and maybe upload those for you to download it. (I must tell you, however, that some files in the updated vs unupdated package have similar names but only one is updated as it is outwritten. These...I can't help much sorry >_<)
To access your kxr files, go to Windows Start > Computer > OS (C:) > Cyberstep > Onigirei US > pkg. You can screenshot the list bit and bit.

done. here are all of the kxr files (on note that there are some files from the full client zip. but i still cant play it even with the full client)

[Falbelmz]

I have a list of files you're missing, but the file size is too much for my wifi upload speed to handle... T_T Sorry about that.

SS1.png (142.3 KiB) Viewed 8243 times

SS2.png (141.17 KiB) Viewed 8243 times

[~Trixie~]

I have a list of files you're missing, but the file size is too much for my wifi upload speed to handle... T_T Sorry about that.

awwww.. T_T