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Stuck at login

PostPosted: 15 Jan 2015, 22:26
by Yuen
Hi I've already replied to an older post, but I wanted to make my own post about this issue. I can't log into the game and I'm stuck at this screen...

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My friend can get in but not me. I've even reinstalled several times one day, shut off my anti virus and everything. I still can't get it to work. I need help.