crash when entering Kikaigahara pls help me

[Cien]

what should i do?

[Takoyaki]

Hello!
Please send us the log file as indicated at the screenshot you provided here: https://www.cyberstep.com/help/mailform
We will do our best to look into the issue that you have reported, sorry for the inconvenience!

[Firon]

I think it's probably related to this

ie. a graphics card related problem