Hello I like to say I already got mine but she didn't get her's yet, her user name is Amadahy, she has been logged on throughout the event I should know because I was there with her, so why has she not got her ticket yet? two days has passed.

Why have I not got my gacha ticket? I was logged in the whole entire time of the event? Please can someone help me with this matter. My in game name is Amadahy

Have you reported this problem to CS yet?