Sign Up

Stuck Logging In...

Requests for help go here. Please read the FAQ before you post!

Stuck Logging In...

Postby Aeryth » 09 Nov 2014, 00:45

Hi I downloaded Onigiri , installed and patched, I waited for it to finish downloading to 100%, then i try to log in and it says 'Logging in...' and just stays there forever.... I've left it going for hours and never logged in. I have to end task to get out. I've tried deleting all files in pkg folder, and repatching/downloading. I've tried uninstalling/reinstalling. Does anyone know a fix to this? Its not my internet connection, I can play every other game fine, and obviously there is a connection cause it downloads fine.
Aeryth
 
Posts: 2
Joined: 09 Nov 2014, 00:35

Re: Stuck Logging In...

Postby Aeryth » 10 Nov 2014, 17:16

So nobody knows a fix to this? From what i can tell by reading the forums i'm not the only person having this problem. Im pretty sure onigiri is losing alot of potentional playerbase by not helping ppl get around this. You can't even register cause it says "Registering..." then after like 30 seconds "Registration timed out..."
Aeryth
 
Posts: 2
Joined: 09 Nov 2014, 00:35

Re: Stuck Logging In...

Postby Yomacchi » 10 Nov 2014, 22:32

Are you using proxy, VPN, some special type of firewall/internet security, or anything like that?
Yomacchi
 
Posts: 19
Joined: 19 Sep 2014, 21:13

Re: Stuck Logging In...

Postby mbghost » 11 Nov 2014, 13:32

I am having a similar problem. I go to the login screen, I load the game, and then it resets back to the onigiri logo then login screen. Any help gm's? I submitted a ticket but i would love to know what the problem is
mbghost
 
Posts: 6
Joined: 23 Jul 2014, 15:55

Re: Stuck Logging In...

Postby idont_know » 12 Nov 2014, 04:06

mbghost wrote:I am having a similar problem. I go to the login screen, I load the game, and then it resets back to the onigiri logo then login screen. Any help gm's? I submitted a ticket but i would love to know what the problem is


I have exactly the same problem as this guy. I've tried emailing the management team, but their reply said that they still don't know what the problem is, and they're suggesting me to reinstall my client (which i did, and still no result). And my graphic card / windows are in tip top conditions too.

Any suggestion ? i'm willing to give 70 OC for those that can solve this problem for me and the other guy :D
idont_know
 
Posts: 1
Joined: 15 Jul 2014, 05:26

Re: Stuck Logging In...

Postby mbghost » 12 Nov 2014, 13:52

So i have emailed videos of the issue last night and i am still waiting for a reply/solution of the issue
mbghost
 
Posts: 6
Joined: 23 Jul 2014, 15:55

Re: Stuck Logging In...

Postby KrauzeerII » 12 Nov 2014, 23:31

:o i stuck too at login screen after login reload back to login page
KrauzeerII
 
Posts: 3
Joined: 09 Sep 2014, 19:11

Re: Stuck Logging In...

Postby sarnlack » 13 Nov 2014, 00:47

same problem here, seems after last update
Image
User avatar
sarnlack
 
Posts: 6
Joined: 29 Jul 2014, 06:25

Re: Stuck Logging In...

Postby mbghost » 13 Nov 2014, 03:08

Well i have not heard anything from customer support since Tuesday at all. So I'm keeping my fingers crossed i will hear something today, even if just a status update.

edit: it is now thursday and it has been two days since i received a message from technical support. What upsets me is I spend a lot of money on this game and it's pretty upsetting to have basically no contact with customer support, epsecially after i have given them all the information they asked for. And if for some reason my account has been frozen for some reason i have not been told. why. I can log in on the website, just not the game.
mbghost
 
Posts: 6
Joined: 23 Jul 2014, 15:55

Re: Stuck Logging In...

Postby -x-SongNhi-x- » 13 Nov 2014, 17:08

Have you guys tried to use google DNS? instead of the one from your ISP? i've played other MMO's and usually whenever the game servers has updated their IP's but your local ISP hasnt updated their records, then it cant reach the servers, google dns however is almost always uptodate. Worth a try anyway.
User avatar
-x-SongNhi-x-
 
Posts: 74
Joined: 23 Aug 2014, 16:57

Next

Return to Help & Support

Who is online

Users browsing this forum: No registered users and 14 guests