Sign Up

character cant login

Requests for help go here. Please read the FAQ before you post!

character cant login

Postby Tillika » 27 May 2015, 00:51

ever since the seki event my character Puruneko cannot login. i have uninstalled the game and reinstalled it, but to no avail. if worse case scenario i cant ever login to my character can i have all my onigiri coins i have purchased and or used on Puruneko. i know its a lot to ask but i really cant login to her and she is my highest lvl 90 close to 91. i have no idea what to do here but if i have to i will delete her after issues are discussed. i love to play onigiri, i love meeting people on onigiri, i just love the game period. if i cannot login to her ploease let me kno i will delete her.but i know this may sound a liltte rude but, i want either want my coins back i have spent on Puruneko my main or, some kind of thing to at least have a great start on my new character. plz help me. i really dont wanna try to go to a lvl 90 again. it was way to much work in the 1st place. fun but alot of work and time.
Tillika
 
Posts: 65
Joined: 26 Jul 2014, 13:46

Re: character cant login

Postby Takoyaki » 27 May 2015, 02:27

Hello, Tillika.
Do you have a screenshot of the particular error message you receive when experiencing the issue?
There is a chance that your download was corrupted.
Click on this http://onigiri.cyberstep.com/nolayout/r ... nload.html to download a .zip package which includes the full client.
User avatar
Takoyaki
 
Posts: 225
Joined: 02 Sep 2014, 19:55

Re: character cant login

Postby Nanatsu-chan » 27 May 2015, 08:40

It'a the same for me. But game create a log.
So I contact support game and wait answer.
Nanatsu-chan
 
Posts: 3
Joined: 27 May 2015, 07:33

Re: character cant login

Postby SupremeTentacle » 27 May 2015, 09:51

Did both of you crash in Sekigahara?
Selling all of my gear for ~40% of its market value!
~4 lv. 108 to 115 weapons remaining
Some skill card 7's, ougi, orna'd maga and other stuff too!
User avatar
SupremeTentacle
 
Posts: 1446
Joined: 04 Jun 2014, 11:30
Location: North South Canada

Re: character cant login

Postby Nanatsu-chan » 27 May 2015, 10:16

yes for me, it' s in Sekigahara
Nanatsu-chan
 
Posts: 3
Joined: 27 May 2015, 07:33

Re: character cant login

Postby SupremeTentacle » 27 May 2015, 12:49

This happened before too; Cheeseburger fixed it with an emergency maint somehow last time.

It's something about a monster getting stuck underground, so I think we'll need the GM team to do the same thing again this time around.
Selling all of my gear for ~40% of its market value!
~4 lv. 108 to 115 weapons remaining
Some skill card 7's, ougi, orna'd maga and other stuff too!
User avatar
SupremeTentacle
 
Posts: 1446
Joined: 04 Jun 2014, 11:30
Location: North South Canada

Re: character cant login

Postby Takoyaki » 27 May 2015, 20:16

We are currently running a brief maintenance period to resolve this problem. Please try
logging in again with that character after 8PM PDT. If you are still unable to log in
after that time, let us know and we will assist you further.
User avatar
Takoyaki
 
Posts: 225
Joined: 02 Sep 2014, 19:55

Re: character cant login

Postby Tillika » 29 May 2015, 09:03

Puruneko is able to login again
Tillika
 
Posts: 65
Joined: 26 Jul 2014, 13:46

Re: character cant login

Postby Takoyaki » 31 May 2015, 22:18

Tillika wrote:Puruneko is able to login again

Wonderful! :D
User avatar
Takoyaki
 
Posts: 225
Joined: 02 Sep 2014, 19:55


Return to Help & Support

Who is online

Users browsing this forum: No registered users and 28 guests