Cyberstep Attention plz

[Tillika]

i am very frustrated i just bought 200 OC on the game but i did not receive. idk what to do but i hope you can deliver the OC that i just bought.i tried logging off and back in nothing and it did say my order was accepted. im using a dollar store gift card. i want my OC plz

[SupremeTentacle]

1. Helpdesk this.
2. When did it happen? Some payment methods can result in up to 30 minutes of delay (at least with my experience)

[Takoyaki]

i am very frustrated i just bought 200 OC on the game but i did not receive. idk what to do but i hope you can deliver the OC that i just bought.i tried logging off and back in nothing and it did say my order was accepted. im using a dollar store gift card. i want my OC plz

Please send a message to the Management Team directly here:
https://www.cyberstep.com/help/mailform
also, please provide any proof of your purchase so we could confirm the situation.

[Tillika]

ok i gave the certified purchase number hope its proof enough and i also explained what and how this mess happened

[Tillika]

Coins finally came at 2 this morning

[Takoyaki]

Coins finally came at 2 this morning

Great!
We are sorry for the inconvenience! ヽ(￣д￣;)ノ