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Invisible Login Screen

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Invisible Login Screen

Postby Robot Girl » 13 Jul 2014, 19:11

I tried logging into my account and it wouldn't get in so I closed the window. When I restarted the game I encountered invisible log in screen. I reinstalled game, restarted PC, ran as administrator, ran in compatibility mode, changed system locale to English (United States), etc. Nothing is working... I need help. :cry:
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Re: Invisible Login Screen

Postby MissRaynor » 15 Jul 2014, 10:12

Can you post the full picture? Also, is the cursor spinning ? like crazy spin or something?
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Re: Invisible Login Screen

Postby Robot Girl » 15 Jul 2014, 10:46

https://www.youtube.com/watch?v=Y5I7mjKWc-k&feature=youtu.be Here is video on what I am experiencing. Also, there is no crazy cursor spinning.
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Re: Invisible Login Screen

Postby MissRaynor » 16 Jul 2014, 04:33

Looks weird... I'm messing my computer up to get this error... Just being curious, is your computer able to run CosmicBreak and GetAmped 2?
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Re: Invisible Login Screen

Postby Robot Girl » 16 Jul 2014, 06:16

I don't really play those games, but its able to run those games as I just installed them. My computer has the required spec to run games a bit more complex like Titanfall, Blacklight: Retribution, Guild Wars 2, so I don't think its my computer. I'm open to any ideas.
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Re: Invisible Login Screen

Postby MissRaynor » 18 Jul 2014, 07:19

Just to know, how heavy is your client?
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Re: Invisible Login Screen

Postby Robot Girl » 19 Jul 2014, 12:48

Heavy? You mean file size? I tried downloading all. I unistalled then tried reinstalling with 90mb version. Then with 1.5gb then let it update.. but no way to know since its invisible even with new files. I even tried the 3gb version too. My client works fine though it displays messages from website, ads, and starts properly.
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Re: Invisible Login Screen

Postby Robot Girl » 19 Jul 2014, 12:57

I haven't played in a week or two... so frustrating that customer support will not answer me. I'm at the point where I'm about to give up. I could let you teamviewer me.
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Re: Invisible Login Screen

Postby MissRaynor » 21 Jul 2014, 06:08

okey. You can contact me via my facebook page. The link is in my signature. Then we can come up with a day to do the teamviewr
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