Kikaigahara Rest Stop Exterior Crash Discussion Thread

[Otonashi]

Kikuzou's rendered names are the cause of the crashes. If updating graphics drivers does not solve the problem, then it is unlikely anything else will. Make sure that your drivers are actually up to date: find the model of your gpu and google for its drivers instead of relying on Windows Update or whatever, in case it doesn't show up for whatever reason.

After multiple (three, close enough) attempts at replicating the infamous Kikaigahara crash, I was unable to do so. Here's a video showing a brand new account, from character creation up till right before entering Kishinden. I crash once in Onigashima Training Grounds, but that's an issue for another day.

Update your graphic card drivers to the newest version if you have not done so. Here and here have reported that old drivers may be the cause of the crashes. Relevant Link

For everyone experiencing the crash, please post evidence of it happening, how it occurred, your computer specifications (start menu or windows key + r > run > msinfo32) and graphics card specifications (found under components > multimedia > display), and other relevant information. In a similar format to the following:

IGN: Otonashi Aya
Video: https://www.youtube.com/watch?v=tDe5Xj_FFb0
Description: Literally nothing happens

OS Name Microsoft Windows 8.1
Version 6.3.9600 Build 9600
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name LUNA
System Manufacturer ASUSTeK COMPUTER INC.
System Model N56VZ
System Type x64-based PC
System SKU ASUS-NotebookSKU
Processor Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz, 2401 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. N56VZ.217, 2013/05/22
SMBIOS Version 2.7
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer ASUSTeK COMPUTER INC.
BaseBoard Model Not Available
BaseBoard Name Base Board
Platform Role Mobile
Secure Boot State On
PCR7 Configuration Binding Not Possible
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume2
Locale Japan
Hardware Abstraction Layer Version = "6.3.9600.17196"
Username Luna\Xavier
Time Zone Malay Peninsula Standard Time
Installed Physical Memory (RAM) 8.00 GB
Total Physical Memory 7.89 GB
Available Physical Memory 4.86 GB
Total Virtual Memory 8.16 GB
Available Virtual Memory 4.80 GB
Page File Space 280 MB
Page File C:\pagefile.sys
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualisation Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes

Name NVIDIA GeForce GT 650M
PNP Device ID PCI\VEN_10DE&DEV_0FD1&SUBSYS_21031043&REV_A1\4&1B0D6375&0&0008
Adapter Type GeForce GT 650M, NVIDIA compatible
Adapter Description NVIDIA GeForce GT 650M
Adapter RAM (1,048,576) bytes
Installed Drivers nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver Version 9.18.13.4411
INF File oem51.inf (Section094 section)
Colour Planes Not Available
Colour Table Entries Not Available
Resolution Not Available
Bits/Pixel Not Available
Memory Address 0xF6000000-0xF6FFFFFF
Memory Address 0xE0000000-0xEFFFFFFF
Memory Address 0xF0000000-0xF1FFFFFF
I/O Port 0x0000EF80-0x0000EFFF
IRQ Channel IRQ 16
Driver c:\windows\system32\drivers\nvlddmkm.sys (9.18.13.4411, 12.55 MB (13,157,696 bytes), 2014/09/19 18:55)

Potential causes of the crash:

• Kikuzou (formerly Morizou) that spawn in the area, which may also explain why the crashes only started occurring after the Summer Matsuri update where their name and colour scheme was changed.

Faulty Module: kgllib.dll, located in (name ofonigiri folder)\bin. The error message that appears is always:

Problem signature:
Problem Event Name: APPCRASH
Application Name: onigiri.exe
Application Version: 0.0.0.0
Application Timestamp: 53b0d6c8
Fault Module Name: kgllib.dll
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 53bcd450
Exception Code: c0000005
Exception Offset: 00289ccc (varies)
OS Version: 6.1.7601.2.1.0.768.3 (varies)
Locale ID: 1033 (varies)
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

As seen in:
NA Forums
JP Forums
Various other forums

[Aiko88]

thanks for opening thread otonashi..

what i see at previous thread that "black hole" crash happen to some player when that player happened to meet some monster name KIKUZOU or previous name MORIZOU..

crashing alaways happened at that monster spawn area (outer kaikagahara rest area and outer hoderi shrine/ oosumi plain west)

[Otonashi]

thanks for opening thread otonashi..

what i see at previous thread that "black hole" crash happen to some player when that player happened to meet some monster name KIKUZOU or previous name MORIZOU..

crashing alaways happened at that monster spawn area (outer kaikagahara rest area and outer hoderi shrine/ oosumi plain west)

I encountered both variants of Kikuzou (the large, semi-field boss-like one as well as the normal ones) in the video above.

[Aiko88]

yes otonashi.. that makes this problem really weird some people crash and some people dont..

this problem mostly occured to really new player,they gut stuck at kaikagahara area make them desperate since akujou forest ( requirement to go new town) need walk through that area..

[Otonashi]

yes otonashi.. that makes this problem really weird some people crash and some people dont..

this problem mostly occured to really new player,they gut stuck at kaikagahara area make them desperate since akujou forest ( requirement to go new town) need walk through that area..

Actually, there is a way around it. Going to Kokujou Forest directly from the Rest Stop runs you straight into the Kikuzou, but if you head back in the direction of Onigashima and take the long way around, it may be possible to avoid them: Nevermind, doesn't work apparently.

[YC56]

This going passing Cave of Scream

Onigiri bug Kikaigahara Rest Stop shorten.jpg (77.51 KiB) Viewed 16536 times

This happens when going to the rest area
Microsoft Vista Ultimate

[Otonashi]

That isn't nearly enough information to work off. I highlighted the necessary information in the first post more clearly. The screenshot is fine, but I need some sort of computer specifications.

[YC56]

The game launched from the toolbar, normal Intel video driver, Intel Duo CPU 2.20 Ghz

[TrapChestDevil]

I seem to be getting to crash as well.

Problemereignisname: APPCRASH
Anwendungsname: onigiri.exe
Anwendungsversion: 0.0.0.0
Anwendungszeitstempel: 53b0d6c8
Fehlermodulname: kgllib.dll
Fehlermodulversion: 0.0.0.0
Fehlermodulzeitstempel: 53c3605e
Ausnahmecode: c0000005
Ausnahmeoffset: 00288417
Betriebsystemversion: 6.1.7601.2.1.0.256.48
Gebietsschema-ID: 1031
Zusatzinformation 1: 0a9e
Zusatzinformation 2: 0a9e372d3b4ad19135b953a78882e789
Zusatzinformation 3: 0a9e
Zusatzinformation 4: 0a9e372d3b4ad19135b953a78882e789

I took the following steps:
Take the quest to find the person.
Leave area.
Guards start cutscene.
Cutscene ends and my game crashes and since kept crashing on log-in attempts.

Going by the video, my crash occured at around 11:31.

Here are my stats, with username obmitted (sorry for german, no idea how to switch it to english):

Betriebssystemname Microsoft Windows 7 Professional
Version 6.1.7601 Service Pack 1 Build 7601
Zusätzliche Betriebssystembeschreibung Nicht verfügbar
Betriebssystemhersteller Microsoft Corporation
Systemname TRAPCHEST
Systemhersteller Dell Inc.
Systemmodell OptiPlex 780
Systemtyp x64-basierter PC
Prozessor Intel(R) Core(TM)2 Duo CPU E8400 @ 3.00GHz, 2992 MHz, 2 Kern(e), 2 logische(r) Prozessor(en)
BIOS-Version/-Datum Dell Inc. A06, 03.11.2010
SMBIOS-Version 2.5
Windows-Verzeichnis C:\Windows
Systemverzeichnis C:\Windows\system32
Startgerät \Device\HarddiskVolume1
Gebietsschema Germany
Hardwareabstraktionsebene Version = "6.1.7601.17514"
Benutzername ----\---- ----
Zeitzone Mitteleuropäische Sommerzeit
Installierter physikalischer Speicher (RAM) 4,00 GB
Gesamter realer Speicher 3,90 GB
Verfügbarer realer Speicher 1,86 GB
Gesamter virtueller Speicher 7,80 GB
Verfügbarer virtueller Speicher 5,20 GB
Größe der Auslagerungsdatei 3,90 GB
Auslagerungsdatei C:\pagefile.sys

Name Intel(R) Q45/Q43 Express Chipset
PNP-Gerätekennung PCI\VEN_8086&DEV_2E12&SUBSYS_04201028&REV_03\3&172E68DD&0&10
Adaptertyp Intel(R) 4 Series Express Chipset Family, Intel Corporation-kompatibel
Adapterbeschreibung Intel(R) Q45/Q43 Express Chipset
Adapter-RAM 1,73 GB (1.859.960.832 Bytes)
Installierte Treiber igdumd64.dll,igd10umd64.dll,igdumdx32,igd10umd32
Treiberversion 8.15.10.2104
INF-Datei oem45.inf (Abschnitt iEGL0)
Farbebenen Nicht verfügbar
Farbtabelleneinträge 4294967296
Auflösung 1280 x 1024 x 60 Hz
Bits/Pixel 32
Speicheradresse 0xF7C00000-0xF7FFFFFF
Speicheradresse 0xE0000000-0xEFFFFFFF
E/A-Port 0x0000ECB8-0x0000ECBF
IRQ-Kanal IRQ 4294967294
E/A-Port 0x000003B0-0x000003BB
E/A-Port 0x000003C0-0x000003DF
Speicheradresse 0xA0000-0xBFFFF

Name Intel(R) Q45/Q43 Express Chipset
PNP-Gerätekennung PCI\VEN_8086&DEV_2E13&SUBSYS_04201028&REV_03\3&172E68DD&0&11
Adaptertyp Nicht verfügbar, Intel Corporation-kompatibel
Adapterbeschreibung Intel(R) Q45/Q43 Express Chipset
Adapter-RAM Nicht verfügbar
Installierte Treiber igdumd64.dll,igd10umd64.dll,igdumdx32,igd10umd32
Treiberversion 8.15.10.2104
INF-Datei oem45.inf (Abschnitt iEGL1)
Farbebenen Nicht verfügbar
Farbtabelleneinträge Nicht verfügbar
Auflösung Nicht verfügbar
Bits/Pixel Nicht verfügbar
Speicheradresse 0xF7B00000-0xF7BFFFFF

[DRGRD]

my character crashed on that blackhole
anyway to get it back?
i don't want to create new and play it again T_T