Lost Characters

[ZeroKurosawa]

So I played Onigiri last year 2014 until around january 2015 then i decided to patch it and play again just today, and when I logged in in-game, my account doesnt have my characters like it was all wiped out. Is this some kind of bug? Cause I managed to reach atleast 80+ before i quitted and had some rare costumes and stuffs. Is there any way to retrieve them?

[Takoyaki]

Did you play before the official service?
All player data were wiped to prevent incompatibilities that may arise as the game is being drastically changed.

[Nagisa1]

I was playing on my alt account KadiChan with a friend. I kept getting disconnected which I thought was normal so I logged back on immediately. I got disconnected again which if that happens it usually mean someone is logging onto your account. I logged back on and it said there was an error and to try again later. I waited and tried again but when I went to character selection my main account, Nagisa1 level 103 was deleted. I had hundreds of dollars put into this game, I had so many outfits, and time put into this game. Could you possibly get my account back somehow? I also had 38 oc. If you cannot get my old account back, can you get an account where it is in the same place in the story, my oc, my outfits, my weapons and ougis, and stuff like that. I remember how everything pretty much was. Thank you for taking your time to read this.

[Takoyaki]

I apologize for the issue you experienced while playing the game! ∑(;°Д°)
Please send us a message here, so we could help you further!