Please,Help me! "onigiri.exe has stopped working"

[Aqyusuizo]

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Please help me, i cant play the game

[SongSeal]

I'm having the exact same problem and I have no clue how to fix it sadly

[Gredeaux]

Same here.

I've tried running the game as an administrator and even putting the game in allowed programs by the firewall yet still not fixing the error.

I have no idea left on how to fix it.

[Tempura]

One person having this error was able to give us a crash report containing Exception Code: c0000005 and Exception Offset: 00289ecc; we were able to trace that report to a part of the program that generates textures. So, the problem may be a hardware incompatibility issue with certain graphics boards. If you could tell us what graphics board your PC uses, that might be useful. It would also be good if you could provide a similar crash report showing Exception Offset, etc.; I believe this information is often displayed in the details section of the popup Windows shows when a program crashes. Even better would be a dump file; the first post on the following page describes how to generate one from a crashing Windows application, so if someone wants to give that a try and post/PM me the file, that might be useful.

http://stackoverflow.com/questions/2528 ... was-thrown

I can't make any guarantees as to if or when we'll be able to investigate reports and fix any incompatibility issues, but we can at least try... If you want to try stuff out on your own, updating graphics drivers and so forth is always a good bet too.

Thanks, and sorry for the trouble all.

[Quetzalcotl]

ive same problem,
this my computer specs
- Operating System: Windows 7 Ultimate 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.140303-2144)
- BIOS: Phoenix - AwardBIOS v6.00PG
- Processor: AMD Phenom(tm) 9950 Quad-Core Processor (4 CPUs), ~2.6GHz
- Memory: 3072MB RAM
- DirectX Version: DirectX 11
- Card name: NVIDIA GeForce 9600 GT
- Manufacturer: NVIDIA
- Chip type: GeForce 9600 GT
- DAC type: Integrated RAMDAC
- Device Key: Enum\PCI\VEN_10DE&DEV_0622&SUBSYS_1C52147B&REV_A1
- Display Memory: 2286 MB
- Dedicated Memory: 1007 MB
- Shared Memory: 1279 MB

[PlatinumGh0st]

it has something like this..

Problem signature:
Problem Event Name: BEX
Application Name: onigiri.exe
Application Version: 0.0.0.0
Application Timestamp: 538db18b
Fault Module Name: StackHash_0a9e
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 00000000
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 3081
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

[Aister]

I got it after I updated in-game, and then I restarted just as instructed on facebook page to get the last "patch". The client update started again and in Japanese with version 1.20.1. After that I got the "onigiri.exe stopped working"

Uninstalling and reinstalling using the downloaded installer fixed the problem, but idk if it will be the same if I restart the game.

[Gredeaux]

Here is my cpu specs

Processor: AMD-A10 5800K APU with Radeon HD Graphics 3.8Ghz ~ 4.2Ghz
RAM: 8 GB
Graphic Card: ATI Radeon HD 6570 2 GB 128 bit (HIS power up!)
OS: Windows 7 Ultimate 64 bit

[llZweill]

the problem for me is this....

Problem signature:
Problem Event Name: APPCRASH
Application Name: onigiri.exe
Application Version: 0.0.0.0
Application Timestamp: 538db18b
Fault Module Name: kgllib.dll
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 5383242e
Exception Code: c0000005
Exception Offset: 00289ecc
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

[llZweill]

here is my comp spec....

Processor: Pentium(R) Dual-Core CPU E5400 @2.70GHz
RAM: 2.00 GB
Graphic Card: NVIDIA GeForce GT520
OS: Windows 7 Ultimate 64 bit